Refund Policy

Last updated: May 2026

1. Satisfaction guarantee

We want you to be fully satisfied with your learning experience. If you are unhappy with a course for any reason, you may request a refund within the terms described below.

2. Full refund period

You are eligible for a full refund within 7 calendar days of your purchase date, provided you have not completed more than 2 weeks of course content.

3. How to request a refund

Submit a support ticket through the Help & Support page or email billing@yourdomain.com with your account email and the course name. We aim to process all refund requests within 5 business days.

4. Refund method

Refunds are processed back to the original payment method via Stripe. Depending on your bank, it may take an additional 5–10 business days for the refund to appear on your statement.

5. Non-refundable situations

• Requests made more than 30 days after purchase
• Courses where a certificate has already been issued
• Accounts suspended for violating our Terms of Service

6. Contact

For refund enquiries, contact billing@yourdomain.com or submit a support ticket.